Nadine floors came and installed carpet for us
on the entire 2nd floor last week. Martin and his crew did an outstanding
job. Russell (sales) from west Plano store is very pleasant to work
with. Plus, the price is good. If you want good price and good installation,
they are tough to beat. I am tired of ... add-on pricing (stairs, furniture
moving, padding, haul away, etc.) and unpredictable installation (3rd
party contractors).
Now we are thinking about our next project...
Definitely will recommend them to all my friends.
P.S. communicate closely with the crew on installation
details, they are willing to accommodate your specific needs.
Thanks Nadine
~ Will ~
We had Nadines (Frisco office) to install our Mannington wood floors on our stairs and upstairs last week. We matched the flooring that was existing in our home and they did a fabulous job! We had one room installed by .... a year ago and the job done by Nadines was far superior. Nadine's installers were professional and courteous as well as perfect with their job. They removed the baseboards to put the flooring under it at the walls and then replaced and caulked after flooring was installed. This is the way it should be done. .... didn't do that, they put quarter round down to hide the cut edges, which doesn't look as smooth in my opinion.
Usually when we have work done in our house we have come to expect some kind of damage done, work that is less than perfect, or a mess afterward, but in this case we didn't have any of that. I am pretty picky when it comes to my home, but I have absolutely no complaints and nothing but praise for the work we had from Nadines. The installers really went the extra mile. I had purchased some floor protectors to put under our furniture and, without me even asking them to, the installers noticed them and put them under everything before moving the furniture back in.
Jeronimo and his crew were so great! I don't know if you can request a certain crew or not, but if you can I would highly recommend them.
I saw some of the negative reviews on here and was sort of hesitant. Before I called to get a quote we checked out the BBB website and saw that they had an "A" rating, so we went ahead and called. The salesperson told us everything they would do and didn't mislead us as it has been reported in previous reviews. We also got our free area rug with no hassle. We just went to the Plano store and chose which rug we wanted and the gentleman there was very patient with us as I made up my mind. Also, we paid an extremely reasonable price that my husband was even happy with! I would definitely recommend them to anyone!
~ Serene in Plano~
I have trouble believing the negative reviews on this site too... I had wood floors put in my front room with them about a year ago and the quality of work and service I received was outstanding. I got pinnacle hardwood floors to match other rooms and they gave me a WAY better price than other Pinnacle dealers, including ..... Actually, the work they did was superior to the previous install job that had been done by the previous owner in other rooms. I did tell the owner at the time that there were negative reviews on this site and he seemed truly surprised. Based on my experience, I would definitely refer them to a friend.
~ Jared in McKinney~
We were hesitant to use this company at first based on a couple of reviews on here, but we checked out the Better Business Bureau's website, and when we saw nothing but a positive report, we went with them. They just finished our hardwood and granite, and everything looks gorgeous! The installers were great, the sales reps easy to work with, and everything went smoothly! We will be recommending you guys to all our friends!
~ Freddie ~
Recently I posted an bad review of Nadine's flooring due to a unpleasant sales person that we encountered. The morning after, Moses, the owner of Nadine's, called to apologize. He apologize and informed us that sales person was no longer with his company. He gave us a great deal on our floors and they just finished installing them a few weekends ago. They look marvelous. Moses even called to make sure we were happy with the work.
~ ETG ~
We have used Nadine Floor Co. several times over the last three years. I have primarily worked with the Plano location, and have always been very pleased with the work and service provided. The sales reps are polite and professional. The installations (we had wood, tile, and granite installed) were beyond our expectations. The installers were prompt and went out of their way to complete every detail needed to finish out the jobs. Our home looks beautiful! We are excited about using this company again in the future!
~ Repeat Customer ~
Our recent experience with Nadine Floor Co. was very positive. For the renovation of our newly purchased house, they installed handscraped/engineered maple hardwood floor downstairs + stairway + upstairs game room + new carpets for all 4 bedrooms. The work was beautifully done! They worked hard on Sat. and Sun. to complete the job, in order to meet the committed schedule. They did extra work to repair the subfloor upstairs preparing for the proper installation. The owner/president, Mr. Moses Neel, was extremely pleasant to work with, and his crew was excellent, as shown in the work done on the stairs and around the corners and doorjamb, etc. One piece of marble was accidently broken on the fireplace upstairs during installation, and they sent a guy to repair it promptly after we reported the problem.
Overall, we were very impressed by the Nadine Floor Co,, with their quality work, great price, and excellent customer service!
~ Birdnest ~
"My wife and I just love our new floors. The carpet is so soft and the tile is beautiful. Thank you Nadine's on a job well done. We would definitely come back if we ever needed to, although I think the new floors will last a very long time."
~ Chris and Janet ~
"Thanks so much for a great job! My house looks fabulous! I especially love the kitchen. Your workers were also first class and I will recommend you without hesitation.">
~ C. Miller ~
"Thank you very much for the quality service rendered. We appreciate your flexibility to meet our unique requirements. It was a well executed job. We are very happy!"
~ Bala ~
"I had hand-scraped wood floors put in today by your company. I wanted to write and email to express my gratitude to Ismail at your Plano location. These floors are BEAUTIFUL!
Gerardo and his crew did an EXCELLENT job putting the floors in and cleaning up prior to and after installation.
I have wanted wood floors for over a year and could not find a company that I was truly satisfied with. I am so glad I saw your flyer in the ads in my mailbox a few months ago because finally I found a company that I can trust.
The product is great and the workmanship/installation seems flawless. Ismail was a great salesperson and exemplified awesome customer service.
Thank you again, Ismail, for working with me and making my dream home filled with wood flooring become a reality.
I am putting a referral for Nadine Floors in my community blog and I am telling all my friends!"
~ A. Montero ~
"Your crew did an excellent job! Clean up was outstanding!"
~ I. Fischer ~
"Dear Ismael,
I wanted to thank you for the job your team completed with our new floors, bathroom tile and countertops.
The tile work was excellent and completed in a very professional and timely fashion. Our carpet has never looked so good. Your help in choosing the brand, style and color was perfect. We could not be more pleased.
Our new granite counter tops are magnificent. While we had one issue in the master bath, and through no fault of your own, you stood behind your word and the job was completed to our satisfaction.
When we first met and discussed contracting with your company, you said that you stand behind your work and guaranteed our satisfaction. That is exactly what you did. I highly recommend you and your company. Please feel free to list us as a reference.
Thank you again and should we need additional work, we will get in touch with you."
~ Phillip Stobaugh ~
" I have received many compliments on the selecion of the laminate wood flooring and tile and the professional installation performed by your installation crews. Clearly, I am very pleased and satisfied with my experiences with Nadine Floor Company. [...] Your personal assistance in selection of the right laminate flooring and tile to fit the decor of the house was greatly appreciated. Thanks for a job well done."
~ R. French ~
"Based on a friends recommendation, we chose Nadine Floor Company to install granite countertops, stone backsplash, and both tile and hardwood flooring. The workmanship was excellent in all aspects, superior to any work we have had done over the past 15 years. Ismail Neel [a Nadine Rep in our Plano location] managed the project well - in a timely and highly organized manner, keeping customer satisfaction as his priority. We would highly recommend Nadine's and rate them in the top 10% of their profession."
~ C. and M. Aavard ~
"We checked several places before deciding on Nadine Floors, where we found the prices to be competitive and actually lower in some cases. The work was completed as promised. We have
received many compliments on the laminate wood flooring and much interest. The
professional installation and furniture removal was definitely appreciated.
We are pleased with the job and had we known it would be this beautiful,
we certainly would have done it sooner!"
~ The Edward Family ~
"Thank you so much for doing such a professional job in helping me with the installation of new tile in my bathroom. I am so glad you have opened a location in Frisco and would like to go on record saying you and your employees are the best! The process went exactly as you promised and I am 100% satisfied. Having come from a background of selling new construction, I know all the horror stories but you and your crew did not let me down. I would recommend you to all of my friends.....and I will!"
~ S. Burgan ~
